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At the House of Rohl, we pursue the discovery of time-honored craft that opens the door to stories unlike any other.

Care & Cleaning

NATURALLY INSPIRING DESIGN

Freestanding Volcanic Limestone™ baths

Warndon Tub Closeup

At Victoria + Albert, we believe that our unique Volcanic Limestone™ material creates a naturally superior bathtub, and this is something we are extremely proud of. Please follow the care and maintenance advice below, to ensure your bathtub, sink and accompanying accessories continue to look and feel beautiful for many years.

To demonstrate our confidence in the quality and reliability of our products, all Victoria + Albert products are guaranteed. Please see our terms and conditions for further details.


CARE & CLEANING

ACCESSORIES

We recommend that all accessories are dried with a soft cloth after each use to reduce any standing water that may contain impurities. Any residues from cosmetic products, aggressive cleaning products and similar products should be immediately rinsed away with clean water.


For head and back rests, as well as Tombolo bath racks, clean the product with a neutral soap and warm water, using a microfiber cloth.


CARE & CLEANING

REPAIR & MAINTENANCE

Volcanic Limestone™ is scratch resistant. However, if any scratches do occur in extreme conditions, such as installation, these can be removed with the correct treatment. For Volcanic Limestone™ White Gloss products, light scratches that cannot be felt with a finger nail may be removed by polishing with a fine cut automotive compound. If they still remain, try rubbing with a fine (2000 grit) waterproof abrasive paper on a sanding block with water. Re-polish the surface afterwards using a fine cut automotive rubbing compound - available from reputable auto supply or professional auto paint supply stores. For best results, limit sanding to the smallest possible area around the scratch.


Deep scratches that can be felt with a finger nail will require a more specific repair and we recommend you contact Customer Care to be talked through the steps. For White Matte products, any light scratches that cannot be felt with a finger nail may be removed by rubbing in a circular motion with a scouring pad using light pressure. If they still remain, try rubbing with a fine (1500-2000 grit) waterproof abrasive paper on a sanding block with water. For deeper scratches, please contact customer services. For painted bathtubs and sinks, we offer touch up kits for any minor scratches. Please contact our Customer Care team.


Scratch Repair Instructions >>